Terms & Conditions

Terms & Conditions

We are fully aware that consumers don’t read T’s and C’s. They can come across as irrelevant or even tedious to go through.
 
However, we strongly suggest that you give our Terms and Conditions a read as they are aimed at outlining all the important details that you will need to know when ordering from BOUJEE BAÈ.
 
Being informed avoids confusion and complications to you our customers. Our T’s and C’s have been compiled to look after our valued customers and to protect our business which we take very seriously.
 
BOUJEE BAE is a small local business that focuses on creating handcrafted permanent jewellery and High quality luxury jewellery pieces for our customers.
 
One of our core beliefs is working with integrity and respect. We are human-centric and our team of 2 is a small family rather than an office full.
 
We work with respect and kindness and behind each detail is a person who works diligently to do the very best they can. 
 
We are focused on offering service and products of an exceptional standard whilst assisting our customers with respect. We kindly ask for the same respect in return.
 
1.) Introduction:
 
1.1 These Terms and Conditions (“the Terms and Conditions”) govern your use as “the User” of the BOUJEE BAE (“Provider”) website located at the domain name www.boujeebae.co.za (“Website”).
 
1.2 By accessing and using the this Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and / or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.
 
2.) Electronic Communications:
 
2.1 By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfy any legal requirement, including but not limited to the requirement that such communications should be in writing.
 
3.) E-Commerce and Privacy:
 
3.1 The use of any product bought from this Website is at the purchaser’s risk. The purchaser / user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.
 
3.2 The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. 
 
Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product.
 
3.3 The Provider undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold. 
 
The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his / her device.
 
 
 
 4.)Warranty / Guarantee:
 
 4.1 When it comes to wear and tear on items Boujee Bae does not offer a guarantee or warranty on ALL products. 
 
 4.2 This applies to all aspects of our products including those related to tarnishing and plating.( OUR PIECES ARE 18K GOLD PLATED AND NOT MADE FROM SOLID GOLD HENCE WE CANNOT OFFER ANY SERVICES THAT REGISTERED STORES WHO SPECIALISES IN SOLID GOLD CAN OFFER)
 
 4.3 The nature of jewellery is so that we are not able to be sure how customers treat their items, although of course we want to believe the best in all cases. 
 
 4.4 Our pieces are made to the highest standards, but care must be taken when wearing them.
 
 4.5 We don’t recommend that you wear your jewellery when in the bath or shower. Furthermore, we strongly suggest not wearing your Boujee Bae items when swimming, exercising or sleeping. Sweat, chlorine, lotions and chemicals impact Silver.
 
 4.6 Boujee Bae is unable to take responsibility for ANY DELICATE PIECES SUCH AS FOUR LEAF CLOVER RANGES AND MINIMALIST JEWELLERY as they are to be treated with extra care
 
 
REFUNDS / EXCHANGES AND RETURNS 
 
4.7 NO REFUNDS , NO EXCHANGES , NO RETURNS WILL BE ACCEPTED AFTER 48 HOURS OF PURCHASE FROM OUR WEBSITE ONCE DELIVERED OR POP UP EVENTS.
 
We aim to always offer you the best Customer Service possible so please chat to us for assistance related to your item. 
 
PLEASE NOTE THAT RINGS ARE MUCH MORE DELICATE AS THEY ARE MORE FITTED ONTO SKIN AND EXPOSED FIRST TO WATER AND LOTIONS /HANDCREAMS
THEY ARE AAA CUBIC ZIRCONIA AND NOT REAL DIAMONDS HENCE WE CAN NOT GUARANTEE WEAR AND TEAR OF ANY KIND!
 
 
5.)PERMANENT JEWELLERY:
 
CAN ONLY BE DONE AT OUR POP UP EVENTS!
 
 
Q.1 : What Is Permanent Jewellery?
 
A : Permanent jewellery refers to a piece (usually a necklace or bracelet) that’s zapped together instead of secured with a clasp. 
Just as there are many reasons people wear regular jewelry, there are different reasons they choose to wear permanent jewelry.
 
Q.2 : How long does permanent jewellery last?
A : Your jewelry can be easily removed at the zapped point without damaging your piece.Your permanent jewellery can last weeks, months, years – as long as you want!
 
Q.3 : Can you fly with permanent jewellery?
 
A : Absolutely! Customs does not ask you to remove jewelry, so you’ll be able to take your permanent jewelry anywhere with you!
 
Q.4 : Is permanent jewellery permissable in islam ?
 
A : Yes They Are!
Permanent bracelets are bracelets which are clasped together in a way which is hard to be removed hence the term permanent.
Wearing a permanent bracelet is not haram in Islam for both men and women because wearing jewellery, whether it is for temporary or permanent reasons is something which Islam has never been forbidden.
 
 
6.) Warranty / Guarantee:
 
You have 7 days to report any manufacturing/zapping default 
 
 
Boujee Bae is skilled in the art of crafting the design to offer you the permanent jewellery experience. 
what makes it PERMENANT is the clasp that joins the piece together hence you will still have to ensure that your jewellery is being treated
with care.
 
PLEASE NOTE THAT YOUR CLASP MAY CHANGE COLOR AS IT IS REQUIRED TO BE MADE ALIL THINNER SO THAT IF THERE IS A MEDICAL EMERGENCY IT 
NEEDS TO BE EASY TO REMOVED BY PARAMEDICS OR E.N.T!
 
 
7.) Resizing/Rezapping/Medical Emergencies
 
Please ensure that you are happy with the sizing at before zapping!
 
Resizing and Rezapping later on will be at a fee of R50
 
You one free Zap if your jewellery was removed for a medical emergency with proof!
 
8.) ONCE ZAPPED YOU WILL NOT BE ALLOWED TO CHANGE FOR ANOTHER DESIGN IN PLACE OF THE ONE YOU HAVE CHOSEN AS IT WAS ALREADY CUT AND SIZED
TO YOUR REQUIREMENTS. 
 
 
9.) IF YOU CHOSE A SLIM DESIGN BOUJEE BAE WILL NOT BE LIABLE FOR ANY BREAKAGES – WE OFFER THE OPTION AS PER CLIENT REQUESTS BUT 
WE DO NOT ADVISE THAT SLIM DESIGNS BE USED.
 
 
10.) Privacy – Casual Surfing:
 
The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User’s computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. The Provider uses this information to determine the use of the Website and to improve content thereon. Provider assumes no obligation to protect this information and may copy, distribute or otherwise use such information without limitation. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded here.
 
11.) Choice of Law:
 
This Website is controlled, operated and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Cape Town High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.
 
12.) Contact Information / Domcilium Citandi Et Executandi:
 
12.1 This website is run by Boujee Bae
 
12.2 If you have any questions, queries or wish to request permission to use any part of this website, please contact us at:
 
 
Whatsapp: 082 961 6910
 
12.3 A copy of the ECT Act is available at http://www.internet.org.za/ect_act.html.